Your Smile Is Our Best Interest


Routine Dental Care

At Ward and Allison, although we have a great deal of experience with restorative treatments, we strongly believe in a preventive approach towards dentistry. Regular dental checkups and hygienist appointments will ensure that your long term oral health is maintained and any potential issues are revealed early enough so that only minimal intervention will be necessary. Regular dental examinations and hygiene appointments give dental professionals an opportunity to review not only your teeth and gums, but also your general overall health and the condition of the soft tissues in and around your mouth.

Hygiene Services

Our dental hygienists are an important part of the team at Ward and Allison and work together with your dentist to ensure your care is tailored to your needs. They are fully trained to help you achieve and maintain healthy teeth and gums through professional cleaning and plaque removal to prevent any future problems arising. Regular hygiene visits combined with caring properly for your teeth and gums at home will help you maintain the best of oral health.

Tooth Coloured Fillings

Wherever possible the dentists and therapists at Ward and Allison try to avoid the use of silver (amalgam) fillings. Instead, where appropriate, we offer natural tooth coloured or white fillings that use the latest bonding technology in order to preserve more of your natural tooth. For more information please ask any member of your dental team.


Our mouths are naturally always full of bacteria. These bacteria constantly form a sticky, colourless ‘plaque’ on teeth that causes the enamel to decay, and without daily brushing and flossing plaque can harden and form tartar that brushing alone cannot remove. Only professional cleaning by a dentist or dental hygienist can remove tartar. The longer plaque and tartar remain on teeth, the more harmful they become, eventually leading to inflammation of the gums known as gingivitis where the gums become red, swollen and can bleed easily. Gingivitis is a mild form of gum disease that can usually be reversed with daily brushing and flossing, and regular cleaning by a dentist or dental hygienist. If gingivitis is left untreated it can lead to periodontitis, which literally means ‘inflammation around the tooth’. In periodontitis, gums pull away from the teeth and form spaces called pockets that become infected. The body’s immune system fights the plaque as it spreads and grows below the gum line. Bacterial toxins and the body’s natural response to infection start to break down the bone and connective tissue that hold teeth in place. If not treated, the bones, gums, and tissue that support the teeth are destroyed. The teeth may eventually become loose and have to be removed. In some studies, researchers have observed that people with gum disease, when compared to those without, were more likely to develop heart disease or have difficulty controlling blood sugar. The type of treatment you will have will depend on how severe your gum disease has become. If you have gingivitis, your dentist or hygienist will clean your teeth thoroughly with abrasive toothpaste using an electric toothbrush and a special instrument called a scaler. If gingivitis has developed into periodontitis you may need more extensive scaling to remove plaque and tartar from the periodontal pockets. This can require several appointments. Your dentist or hygienist will monitor the size of the periodontal pockets during the following months to make sure the treatment has been successful and the periodontitis isn’t getting any worse. Your dental hygienist can show you how to brush, and also how to use floss and inter-dental brushes to remove plaque and food debris from places toothbrushes can't reach. Maintaining these levels of excellent oral hygiene is the most important factor in preventing periodontal disease.


A veneer is a thin, custom-made layer of a dental material designed to fit over the front of a prepared tooth to restore or improve the aesthetics of the tooth. Veneers are made of porcelain or composite materials which are then coloured to match the existing shade of the other teeth. Developed in the early 1980s with continual developments in porcelain and resin technology veneers can now be made as thin as 0.2mm.Veneers are designed to make teeth look natural and healthy, and being very thin and held in place by a special strong bond, very minimal preparation of the tooth is required.Teeth that have become discoloured, crooked or worn, chipped or damaged through an accident or decay can be rejuvenated simply and quickly. Veneers are one of the most durable, aesthetic and reliable forms of dental restorations available and can last for many years. Veneers can also enhance the appearance of existing crowns and bridges without the need for anaesthetic or drilling.


Orthodontics is a type of dentistry that aims to improve the appearance, position and function of crooked or abnormally arranged teeth. Orthodontics uses devices such as a brace to correct the position of misaligned teeth.

Patients Journey

We treat you as if you were a member of our family

Our patient’s well-being and happiness is of paramount importance to the dentists, dental nurses, receptionists and other dental professionals always.

Not only do we strive to deliver the very best possible results to our patients but we also endeavour to make the whole patient journey from the initial point of contact, through treatment to the after care, to be at the highest level of customer care and service, enjoyable, relaxing, stress-free and with the end result being totally worthwhile and rewarding.

What can you expect to experience on your patient journey?

From when you first contact Ward and Allison, either by calling us, filling out a webform, or even popping in while you walk by, you will be greeted by a professional, friendly and caring member of our team who will gladly provide you with any information you may require. We will cater for your specific needs and requirements and will happily work around your lifestyle to accommodate any call-backs or appointments.

We will NOT push or act pushy towards any patients regarding making a decision to:

  • Arranging an appointment or for private treatment a free consultation
  • Going ahead with treatment

We WILL be up front with the information regarding the treatment you are interested in and we will give you accurate treatment plans (with prices) before you take up treatment. We will ensure we clearly explain each step of the treatment plan and will make sure that you are happy with every step before we progress

Step 1 – Initial contact/enquiry

We will respond to each form of communication with patients and new patients in a professional, friendly, helpful and courteous manner.

Step 2 – Appointment booked

After your appointment has been successfully booked to meet your needs we will send over a confirmation of the booking– if you still have any questions you would like to ask, please just ask – we are happy to answer any questions!

Step 3 – Free consultation/first appointment

From when you first enter our practice to when you leave you will be treated with respect and care and all members of our team will act professional, friendly and courteous to your needs.

You WILL NOT be made to feel stupid/silly if you have not been to a dentist in a while, we will be non-judgemental and we understand that anxiety, stress and nerves can really put people off from seeing the dentist. It can be quite a scary time for a lot of people, and we understand and sympathise with your fears. There is no rush, and everything will be done at a pace you are comfortable with.

Step 4 – Treatment plan

After you have attended your appointment of free consultation for private treatment, a treatment plan will be made, and you will have a copy. The treatment plan will lay out all the treatment options that were discussed.

If you are unsure about anything in the plan, we urge you to contact us and we will happily explain anything and answer any of your questions – We want you to be in full control of your treatment!

Step 5 – Accepting treating

After receiving the treatment plan and you have given each option proper consideration and have conclude you would like to proceed with the treatment. Please, can you either book your appointment when you have finished your check-up/free private consultation, call or email us and we will then arrange your appointment to commence treatment.

Step 4 – Treatment plan

The treatment will then commence as per the plan that was set out and your dentist will keep you informed of the progress of the treatment and will make sure you are 100% happy with the way the treatment is progressing.

Our dentists are happy to explain any part of the treatment at any stage and urge you to ask any questions you may have – Our goal is to ensure you leave with the results you want and for you to be happy with the whole experience from the Ward and Allison Team.

Step 7 – Aftercare

After you have completed your chosen course of treatment, we will ask you if you want to book in for your next check-up.

A follow-up appointment may also be scheduled with your dentist so they can review your treatment/progress.

Our promise to you

We treat our patients with the up most respect, as if they were a member of our family.

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Contact our dental clinic in Ilkeston, Derbyshire, to find out more about our NHS and private dental care.